I presently pay $50 a month for 6 gigabytes of data. Suddenly I need more data, so I went online to change my plan, for 10 gigabytes per month. The website isn't working. About 10 hours ago, a message came up that it would be fixed in 30 minutes. Since then, that message doesn't even come up. I'm about to run out of data, looks like my only choice is to start contacting other carriers. I honestly didn't want to take hours to do this I wanted to just upgrade easily.