I tried to reactivate my phone after seasonal hold- tried self serve but it didn’t work. Koodo’s Chat bot kept giving ‘Change rate plan’ link , but I was not able to select any plan when I went there in my self serve menu. I reserved call back this morning and it has been 4 hours but no call. I am self qurantined and alone. Can’t go out side nor Can borrow anybody’s phone. What can I do?
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