Can someone advise how to reach a customer service rep?
I was promised some add-ons during activation process but i do not see them on my account now.
When called, it says start a chat with Koodo Assist.
When i select “Schedule a callback” option on Koodo Assist, it shows a message “we are way too popular right now…. blah blah blah”. And never allows me to schedule a callback.
I tried many options on Koodo Assist but eventually it takes me to above message. So I am out of ways to contact them .
Best answer by Ranjan Koodo
My mistake. I’ve now added this to the second line. You should be able to verify via Self Serve.