Koodo Community


can't contact customer services line

I try to contact customer service line  (1 888 995-6636) to report invoice issue but after selecting language, nothing happen......

2 replies

Userlevel 7
Badge +4
They've been backed up the past few days. All I can suggest is to keep trying to contact them. You could also try a message via Facebook. What is the invoice issue you are having?
I am having a massive problem getting someone to answer the phone . Everytime I call I end up waiting over 2 hours only to have someone end my line. I purchased pixel 2 and the power button stopped working after 7 days of use. I am trying to get an exchange going but the time for exchange is running down and because it was an online order I can only go through the phone. I've tried emailing and that also seems to be not answered, help