Went to get a responsibility transfer with my mother in one of the koodo stores this week. When I try to get into my account now, with my email address linked to my phone number, I can only see her 2 phone/account numbers displayed but not mine. When I go into hers, I can see all her info/data uses/bills and I can see my name+payment fees etc, but the bills add up the 3 together. How do I change this? I can't even access my own account with all my info, its just hers + she uses her own email address to access her accounts, so why can I see all her info when I'm using a different email address? thanks!