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Can not add the easy Roam


I am not able to add the easy Roam to my plan, 

It shows “ Your plan is not eligible to be changed at this time”

 

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Best answer by Dinh 4 July 2020, 09:17

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Userlevel 7
Badge +4

Are you currently traveling outside of Canada? If so, you can send message to koodo facebook (https://www.facebook.com/Koodo) and ask a rep there to help you

 The problem is the phone shows no service right now. 

 

Userlevel 7
Badge +4

Have you just recently joined Koodo?

If adding easyroam in  selfserve didn’t work, you could try to send “ROAM” to the number 7626 . It should be able to add easyroam add-on for you. https://www.koodomobile.com/easyroam

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