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Question

Can I transfer 2GB “add on” data from my partner’s plan to my plan?

  • 23 November 2021
  • 3 replies
  • 58 views

When we signed up with Koodo, we both got 4 GB plans and my partner got 2 GB “add on” data at no cost. So he has 6 GB and I have 4 GB. Since he is working from home, I use more data and have been running out towards the end of the billing cycle. 

Is it possible to use the 2 GB “add on” data for my plan instead of his? 

Thank you.


3 replies

Userlevel 7
Badge +4

It might be a promotion available for the new line added on the account. If you haven’t been offered the promo it might have been because you are not eligible for it. 

No, they can't. Add-ons and tab are not transferable.

But, what was the condition he received bonus data and you didn't?

If you both sign up as a new customer, then you both should receive it.   

I don’t remember if there was a promotion when we signed up, but I do remember being told the 2 GB add on was only for one account. 

Can I get a 2 GB add-on retroactively? :) 

Userlevel 7
Badge +4

No, they can't. Add-ons and tab are not transferable.

But, what was the condition he received bonus data and you didn't?

If you both sign up as a new customer, then you both should receive it.   

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