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Question

Can I transfer 2GB “add on” data from my partner’s plan to my plan?

  • 23 November 2021
  • 3 replies
  • 57 views

When we signed up with Koodo, we both got 4 GB plans and my partner got 2 GB “add on” data at no cost. So he has 6 GB and I have 4 GB. Since he is working from home, I use more data and have been running out towards the end of the billing cycle. 

Is it possible to use the 2 GB “add on” data for my plan instead of his? 

Thank you.


3 replies

Userlevel 7
Badge +4

No, they can't. Add-ons and tab are not transferable.

But, what was the condition he received bonus data and you didn't?

If you both sign up as a new customer, then you both should receive it.   

No, they can't. Add-ons and tab are not transferable.

But, what was the condition he received bonus data and you didn't?

If you both sign up as a new customer, then you both should receive it.   

I don’t remember if there was a promotion when we signed up, but I do remember being told the 2 GB add on was only for one account. 

Can I get a 2 GB add-on retroactively? :) 

Userlevel 7
Badge +4

It might be a promotion available for the new line added on the account. If you haven’t been offered the promo it might have been because you are not eligible for it. 

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