Koodo Community
Question

Can I take up $39 - 20gb plan for my existing number?

  • 17 May 2023
  • 7 replies
  • 125 views

I have some tab amount pending in my account which I am thinking of paying off.

 

After that is paid can I claim bring your own device $39 - 20gb plan?


7 replies

Userlevel 7
Badge +4

Eh, It didn’t work like that.

If you are an existing customer, you would have to upgrade your phone to get the plan. Only new customer/ or new line was eligible to get the plan as a BYOD plan.

As well, if you pay off the Tab balance, you might have to pay off the Tab bonus. https://www.koodomobile.com/en/help/Tab-bonus Make sure you know what you have to pay before proceeding.

Userlevel 7
Badge +4

Technically you can.

But how much Tab balance and Tab bonus left? It might be a quite a lot.

Userlevel 7
Badge +4

Does the $39 plan actually qualify for a tab?  Im not 100% sure anymore that the $39 plan is even available for existing customers.  Let me flag a rep to confirm

Technically you can.

But how much Tab balance and Tab bonus left? It might be a quite a lot.

~ $60

Userlevel 7
Badge +4

Hi @Ritz 

As @Dennis mentiioned, the $39 20Gb plan is available only for new activations on BYOP. The plan is listed only in the BYOP category 

 

Userlevel 3

I think this is such BS. For those of us who are loyal to Koodo and already bought a new phone (from Koodo)… we should be able to get these plans

Userlevel 7
Badge +4

I think this is such BS. For those of us who are loyal to Koodo and already bought a new phone (from Koodo)… we should be able to get these plans

I dont disagree.  But honestly you owe Koodo no loyalty.  You need to select the product/plan that best works for you

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