Koodo Community

Community

Solved

Can I reconnect using my account online???


--- Hi there! --- I'm coming back to Canada & I want to reconnect. Can I do this via my account online before I will land in Canada???

3 replies

Userlevel 7
Badge +4
If you mean resume from seasonal hold, the answer is yes. Just change the plan in self serve.
I have cancel my contract, but now I want to reconnect... Can I do this same online?
Userlevel 7
Badge +4
Paulina Miroslaw Karasinski wrote:

I have cancel my contract, but now I want to reconnect... Can I do this same online?

No. If you need to open another account, you will have to do this in person at a Koodo location or authorized retail partner (Mobile Shop, Best Buy, etc.).

Reply