I am an existing monthly rate plan customer. When I go into Self Serve and got to Change My Plan, I don’t see the current promotional rate plan offers ($60/13GB). Does this mean that it is not available to existing customers (much be new customer) or if I pay my Tab off will these promotional plans become available to me? There are rate plans listed to change to but they aren’t the new promo ones so I am thinking that paying off my Tab will not change anything here.
Best answer by Dinh
Current customers could access to the 5G bonus promotion by upgrading their phone and select the correct plan. The promo wouldn't be available if you only payoff the current Tab.