Koodo Community



Caller ID no longer there

I have the Koodo city unlimited plan. The caller ID is no longer there although I had it before under this plan. What is the reason for this?

3 replies

Userlevel 7
Badge +4
Did you change your plan or phone?
No I did not.
Userlevel 7
Badge +4
Login to self serve and check your plan. If you still have the caller ID under your plan and it's not working, I would call Koodo's tech support. 1-866-995-6636, option 6 from different phone (if possible)