Koodo Community

callback request for my phone plan

  • 21 October 2020
  • 4 replies

I would like to request a callback to discuss my phone plan

4 replies

Userlevel 7

Is there anything the community can help you with? We know (as customers), have addressed other community members with all aspects of koodo plans and may be able to help.


Userlevel 3
Badge +4

@Sweetumz You don’t not like what you have? You can switch plans online.  Or is there more to discuss?

Yeah, I have a question. Freedom has great deals. Does koodo offers something similar?

Userlevel 7

Koodo seems to respond to individuals who know of Freedom’s promotion and, in some cases, awards its users with incentives. There are no one-for-one koodo promotions!

Read more at MobileSyrup.comKoodo offering 5GB add-on for free to some customers

Koodo offering 5GB add-on for free to some customers It's only available in Ontario, B.C. and Alberta, though By Bradly Shankar@bradshankarOCT 19, 2020 6:09 PM EDT0 COMMENTS Koodo is offering some customers a free 5GB add-on to their plans. In a RedFlagDeals thread, Koodo customers have been reporting that the Telus-owned carrier is simply giving them the bonus data upon request. Specifically, these customers have been calling Koodo to mention that Freedom has a $35 plan with 11GB of data that they’re planning to switch over to. Once mentioning this, the customer service agents will “talk” to supervisors before adding the 5GB to their current plans. Speaking to iPhone in Canada, a Koodo spokesperson confirmed that this retention offer is indeed being provided to customers. However, it’s only available in Alberta, B.C. and Ontario. A specific end date to this promotion has not been clarified, so you may want to act sooner rather than later if interested. Faceb