Koodo Community


boxing day promo.

Hi, looking to go to your $65 (less $120 bill credit ) 6gb plan. On hold right now. When does the promo end? Do I need to sign up in store or can I do it over the phone?

2 replies

Userlevel 7
If you're already a customer you can change plans online via self serve for free.
Userlevel 6
Best to do it online. YMMV, but my understanding is they only change plans in store on a HUP (hardware upgrade). Online via self-serve portal is fast, and there are no fees. Over the phone, they charge a $10 fee to change the plan.