Added U.S. Unlimited Minutes & Text $45 for 30 days on Feb 25 so I could go to the States. It activated as I could see on my account under "Plans and Add ons" that it expired on March 26, 2016. However when I crosssed to the US I got a text on my phone saying "Welcome to US, all incoming txts are free You do not have a Roaming add on".
Have tried under the community but don't find anything to answer my specific questions.
Logged in to my account today and under plans and add ons, it shows nothing. I also tried "Add/remove/change add ons" and it only give instructions on how to add. It says nothing about having signed up already.
1) I paid for the service yet got the text saying I didn't have roaming. Is this standard or is someting wrong.
2) Why can I not see the add on that I already paid for anymore.