Koodo Community

Activated on wrong plan

  • 10 January 2019
  • 4 replies
  • 122 views

Added a line from the webstore, Picked $45 promotion plan with 2gb data, 500 mins Canada wide and Unlimited text. I was activated on $45 unlimited canada wide, ppu data and unlimited text?


4 replies

Userlevel 7
Badge +4
I think that when the line will be active, you'll get the plan you ordered. Did you just order it?
Userlevel 7
Badge +4
Hmm...thats odd. I'd go to koodo.com/chat and request a call back.
Userlevel 7
Badge +4
When did you add a line?
Thanks all, Just received an email telling plan has been changed to the one I ordered.

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