Hi ​@mikemike, you’ve changed the plan twice, which one did you want to keep? 

Hello ​@Georgia Koodo !

I would like to keep my $39 60GB/month plan please

Ok ​@mikemike I’ve changed the plan back to the $39 60 GB. Please restart your phone when you get a change to make sure the change comes into effect. 

As we’ve changed the plan during the bill cycle, the data will be prorated, with the full data package available starting next bill cycle, here is more information https://www.koodomobile.com/en/help/proration

Thank you so much ​@Georgia Koodo !!

Also, I have one more question for you…

I have pre-authorized payment setup. Is that “auto pay”? Would I get a $5/month discount from my plan?

Happy to help ​@mikemike Yes, that is the same thing, here is more information https://www.koodomobile.com/en/help/auto-pay-discount

The plan is eligible for the auto-pay $5 discount, you will see it starting with your next bill.