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about data

  • 20 July 2020
  • 5 replies
  • 136 views
D

I’m just wondering, once the data limit is reached will it automatically be blocked, or will it go over the limit?

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Best answer by Dinh 20 July 2020, 06:10

I assumed you are a postpaid customer. If your plan includes data, the “shocked free data” feature would be available. You could find it here https://www.koodomobile.com/datacalculator After you reach 100% of your data usage, they will offer you some option to buy  more data https://www.koodomobile.com/en/help/pausing-and-resuming-data

 

If your plan has no data in it (minutes & text only) there isn’t any block. You would have to pay at the payperuse rate for any extra data usage.

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Sophia
Userlevel 7
Badge +4

All new plans have shock free data. It will stop using data unless you buy additional data :)

D

Ok Thankyou! I just wasn’t sure if it would notify, but still go over data limit 

Dinh
Userlevel 7
Badge +4

I assumed you are a postpaid customer. If your plan includes data, the “shocked free data” feature would be available. You could find it here https://www.koodomobile.com/datacalculator After you reach 100% of your data usage, they will offer you some option to buy  more data https://www.koodomobile.com/en/help/pausing-and-resuming-data

 

If your plan has no data in it (minutes & text only) there isn’t any block. You would have to pay at the payperuse rate for any extra data usage.

A Koodo customer, opinions are my own.
D

Great! That answers my question, Thankyou!

D
Userlevel 7
Badge +4

Just make sure that in Self Serve under Your Profile, your Data Settings- Notifications and Blocks that your data block notification is On

Mobile Masters are not Koodo Employees. Our opinions are our own. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949 https://community.koodomobile.com/plans-add-ons-66722/no-tab-way-more-expensive-7799356 https://community.koodomobile.com/android-81490/why-koodo-is-charging-more-than-retail-price-for-pixel-4a-7799851?postid=19864392#post19864392

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