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about data

  • 20 July 2020
  • 5 replies
  • 136 views

I’m just wondering, once the data limit is reached will it automatically be blocked, or will it go over the limit?

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Best answer by Dinh 20 July 2020, 06:10

I assumed you are a postpaid customer. If your plan includes data, the “shocked free data” feature would be available. You could find it here https://www.koodomobile.com/datacalculator After you reach 100% of your data usage, they will offer you some option to buy  more data https://www.koodomobile.com/en/help/pausing-and-resuming-data

 

If your plan has no data in it (minutes & text only) there isn’t any block. You would have to pay at the payperuse rate for any extra data usage.

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Userlevel 7
Badge +4

All new plans have shock free data. It will stop using data unless you buy additional data :)

Ok Thankyou! I just wasn’t sure if it would notify, but still go over data limit 

Userlevel 7
Badge +4

I assumed you are a postpaid customer. If your plan includes data, the “shocked free data” feature would be available. You could find it here https://www.koodomobile.com/datacalculator After you reach 100% of your data usage, they will offer you some option to buy  more data https://www.koodomobile.com/en/help/pausing-and-resuming-data

 

If your plan has no data in it (minutes & text only) there isn’t any block. You would have to pay at the payperuse rate for any extra data usage.

Great! That answers my question, Thankyou!

Userlevel 7
Badge +4

Just make sure that in Self Serve under Your Profile, your Data Settings- Notifications and Blocks that your data block notification is On

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