Hello, I signed up for the $50 9GB ( 4+5GB) plan during the last week of September, but when I sign into my self serve and check my plan, and my add-ons, I don't see the 5GB bonus data applied. I only see the 4gb for $50. Did something go wrong during my order or am I missing something? An agent previously said it should appear under add-ons, but it isn't for me.
Best answer by Dennis
Can you post a screen shot of your plan and add-ons from your self serve?
It should appear here.
Also Do you have a email or screen shot of your confirmation of plan change?