Koodo Community



5 to 6pm evening and weekend switch!

I have a $39 Canada wide plan since 2013. It used to have 5pm evenings and weekends. I just added a Five Essentials Add-On and now it has become 6pm evenings and weekends! I lost my 5pm one. what gives?

3 replies

Userlevel 7
Can you log into self serve and check your plan details? All of the plans start at 5pm from what I can see.
I logged in and checked. That is how I noticed that before it used to be 5pm and now it is 6pm. I have this same plan since 2013 and the only thing I added was the Five essential add-on.
Userlevel 3
Hey Parth G, Since we don't have access to your account here on the community, simply give us a call at *611 free from your mobile or 1-866-995-6636 free from a landline/other phone and an agent will look into this for you.Thank you 🙂. ________________________ If you see a good answer, give it a star.