Hi, I have had the 15$ Canada wide plan for at least 7 years now and it suits me perfectly. Last August, I had to update my phone as my old filp phone did not have a SIM card. I bought a smartphone but kept my plan. Seeing that Canada wide plans offer caller ID, I called the support desk to see why I did not see my callers on my new phone. I was told that it was because I has an old plan. Reason accepted. Before the switch, my account worked with a tab that reduced my tab by 10% the total bill amount. Ever since August, my bill has had a tab charge over and above my monthly bill - the new way of doing it. My question is: how come there is a two tear system? When it comes to newer plan options (e.g. caller ID on all Canada wide plans), the old way prevails, whereas when it comes to tabs suddenly we use "modern" ways? I personally find it quite frustrating to see that Koodo seems to be pulling the blanket in only one direction.... I would of asked this question in private, but trying to send an email via my account brings me in a loop back to the community support.