Koodo Community
Question

$10 charge for Additional Data

  • 15 October 2020
  • 3 replies
  • 38 views

There is an additional charge of $10 - for additional data/100 MB SFD.  Your rep. removed it yesterday when I bought my new phone because I didn’t need it anymore.  Why is it still on my statement?


3 replies

Userlevel 7
Badge +4

Might take some time it updates ON the statement itselt.

Userlevel 7
Badge +4

It will taketime to update.

Userlevel 7
Badge +4

If they removed it yesterday then your statement wont change since once the detailed pdf ebill is created it doesnt change.  You will see any changes on your next PDF ebill.

Reply