Situation: I am currently living on a native reserve without a shred of cell service. There IS internet so Wi-Fi calling is my only option for making calls via my cellphone. I have an LG G6 and I have been using Wi-Fi calling here for 4 months now. I was able to set it up while I was outside the res and had access to my text messages via cell service.
Problem: due to covid, I am stuck here until further notice. I need to be able to use my phone. Today, for some reason my Wi-Fi calling stopped working, and I am unable to turn it back on. This normally wouldn’t be a problem if I was able to receive texts and could get the activation code from Koodo to turn it back on. I’m not sure what genius thought that a signal based text being the only way to activate Wi-Fi calling was a good idea, but perhaps this could be amended on Koodo’s side in order to allow people to get their Wi-Fi calling activation code through the self serve website?
Question: given that I can’t currently access my text messages without Wi-Fi calling, how can I activate my Wi-Fi calling again?
Best answer by Silvia Koodo