Koodo Community



Who do I contact if my phone lost service? (It's been gone all day)

7 replies

Userlevel 3
866-995-6636 Option 6 for tech support. Make sure you call from another # other then your cell phone for troubleshooting purposes.
What if I don't have another phone?
I can't call - no service! 😞
Userlevel 7
Badge +4
Is there any we can help with here on the community? If it is technical related we may be able to help. If it is account related then you need to borrow a friend or family memebers phone to call Koodo to resolve
Userlevel 1
Do you have wifi? Use Fongo to call.
Thanks! Apparently a friend with Koodo has service in my area, so it must be me. 😞 What do I do?
Never mind! Just took the battery out and it works! 🙂