Koodo Community
Question

Where is my phone after i was told the order had been shipled.

  • 27 June 2019
  • 2 replies
  • 89 views

Order number: HFO24013082

4 days ago, I received a mail telling me my order was shipped and I also got a track link, but the shipping history shows the phone has been sent back to the sender. I mailed to ask and no answer. Koodo has started to charge but I don't have anything.

2 replies

Userlevel 7
Badge +4
Have you called the shipping company?
Userlevel 7
Badge +4
DId it say why it was sent back?
Was there an error in your address?

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