Koodo Community

Where can I get a replacement sim card?


Almost all koodo store are in shopping malls. Can I buy one online and get it mailed to me?


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Userlevel 7
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Almost all koodo store are in shopping malls. Can I buy one online and get it mailed to me?

Unfortunately you will need to get one at your nearest Koodo store. You can also try to get one on eBay or Amazon.

If you choose to get it through a third party, make sure you purchase the correct SIM card. There are different SIM cards for prepaid and postpaid service. If you buy the wrong one, it will not work. 

Userlevel 7
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Other places would have them like walmart, bestbuy, etc if they have mobile shops if you just weren’t wanting to go to a mall.

Userlevel 7
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I ordered numerous SIM cards from eBay and never had any troubles. It's cheaper too in most cases 😁

Beware though that postpaid SIM cards are different from prepaid ones, so make sure you buy the correct version!

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