Koodo Community



When trying to turn on data , it states can't download, says to try again later. How can i fix this??

3 replies

Userlevel 3
Just as a general try this; turn off the phone, pull the battery and sim card, reassemble and reboot and try again. Also, check the APN settings if Android go to: Setting ---> Mobile Networks ---> Access Point Names (APN) Name: KOODO APN: sp.koodo.com Proxy: Port: 80 Username: leave blank Password: leave blank Server: leave blank MMSC: http ://aliasredirect.net/proxy/koodo/mmsc MMS Proxy server: MMS Port: 80 MCC: 302 MNC: 220 Authentication type: No set APN type: No set This is what should show up. Hope this helps 🙂
Userlevel 1
Hi Stacy, Do check the APN settings. They should be one as follows- Go to Setting ---> Mobile Networks ---> Access Point Names (APN)  Name: KOODO  APN: sp.koodo.com  Proxy:  Port: 80  Username: leave blank  Password: leave blank  Server: leave blank  MMSC: http ://aliasredirect.net/proxy/koodo/mmsc  MMS Proxy server:  MMS Port: 80  MCC: 302  MNC: 220  Authentication type: No set  APN type: No set Make sure you delete the APN which says Telus APN, as it hinders with the Koodo APN.
Userlevel 5
Also, if you do have the Koodo APN in there, try adding another one - it will be exactly the same, except that for the name - I suggest Koodo 2 (this is just used to identify the APN that you are using), and then make sure that Koodo 2 is selected. This works a lot of the time. If it does not then I suggest talking to tech support as there might be other problems (such as a data block somehow being added).