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when mms messages are received with a data block, direct customers to a site that actually EXISTS


Userlevel 7
Badge +4
Currently if a customer receives an mms message but has a data block on their line they receive a message saying: "For info on MMS go to koodomobile.com/bb - Pour en savoir plus sur la messagerie multimedia, allez a koodomobile.com/bbaide." This site no longer exists, if it ever did. Since this message only ever appears if someone with a data block receives a picture message, perhaps customers could be directed to a site that tells them: A) that they have been sent a picture message 😎 that they received this message instead because they have data blocked C) why having data blocked prevents picture messaging from working

7 replies

Userlevel 5
Sounds like a fantastic idea!
Userlevel 7
Badge +4
You can't not be fore this as it just makes sense plain and simple.
Userlevel 5
Hey Timo, Thanks for bringing this to our attention. We're looking into this right now.
Userlevel 3
Awesome idea Timo! You're sure on the ball today I'm gonna buy you a coffee and give you a free boxing match vs the Itallian Stallion!
Userlevel 5
Hey guys, it's now directed to the correct URL. Thanks for your patience.
Userlevel 7
Badge +4
Does that mean I get my CEO badge now?
Userlevel 5
Fantastic news Sumaya!

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