Koodo Community



What happened to my phone number?!

Suddenly, I have friends telling me they can't reach me by phone. They receive a message which says 'this phone can not be reached'. I am still receiving texts and can phone out and text. My koodo rep couldn't see anything wrong; does anyone have an idea what it could be?

3 replies

Userlevel 3
Try unplugging the battery and sim card while the phone is turned on and plug everything back in after 15 seconds.
Userlevel 7
Badge +4
Are you on Prepaid, if so are you out of minutes maybe.
Thanks - I will try rebooting...though I don't have a SIM card, I don't think... Guess I have to wait to see if anyone else lets me know they can't reach me. I hope this fixes it 🙂