Koodo Community


  • 24 November 2021
  • 3 replies

My phone randomly says I have No Sim card inserted or that it is Not Registered on network. I have to turn it off then turn it back on for it to work again and it happens about 20 times a day. 

3 replies

Userlevel 7
Badge +4

It sounds more like your SIM card might be a little loose, or perhaps dirty. Can you turn off your phone, carefully remove the SIM, wipe it gently with a soft cloth and then place it back in your phone? Does that improve things for you?

I'm having the same issue , it's been 2 days now. I can't make or receice calla 


Userlevel 7
Badge +4

@ByahMo Perfect, thanks for starting your own thread :) We’ll try to troubleshoot you there, okay?