Koodo Community

Community

Solved

verification of phone not accepted


I am trying to refer a friend - when I set up my account it asked to verify my phone number - when I got the code my computer timed out and then when I entered the code it said it was invalid. I have tried again and used the same phone number for verification and it says the mobile number is already in use and will not let me move to the next screen. My friend is purchasing a phone tonight how can this be fixed
icon

Best answer by Bernard Koodo 30 June 2016, 20:15

Suzanne, just tell your friend to go ahead and make the purchase. I have your account info and we'll be in touch with you to make sure everything is fine.

View original

1 reply

Userlevel 7
Badge +4
Suzanne, just tell your friend to go ahead and make the purchase. I have your account info and we'll be in touch with you to make sure everything is fine.

Reply