Hi! I applied my spouse for a new plan under koodo, and everytime I applied online we will get an email that they weren't abke to verify her credit information.
We used a Visa credit card from CIBC, we called the bank and there were no problems at all.
We Updated the address to the bank also. Same with the billing address filled up during the application.
We are trying to avoid the 50cad connection fee at the stores, that's why we prefer to do it online.
Hope you could help us.