Koodo Community

Community

Solved

Unable to send or receive texts


Is anyone else on the koodo network having issues sending and receiving texts(sms). I am able to call out fine!.

7 replies

Userlevel 7
Badge +4
Well there's This : http://community.koodomobile.com/koodo/topics/text_call_trouble This : http://community.koodomobile.com/koodo/topics/koodo_text_is_there_a_problem_not_workiing_on_all_my_phones This : http://community.koodomobile.com/koodo/topics/cant_recieve_messages-18bcr AND this thread talking about it : http://community.koodomobile.com/koodo/topics/my_text_messages_arent_being_sent_what_do_i_do Please search before posting!
You don't have to be rude when offering help!. I just noticed that before checking this out. I am new Koodo! Figured since was sporatic I would ask!. Please when answering questions in the future would help it if you were not so rude!. I just hope you do not work for tech support! As I do, WAY TO GO MAKING MY FIRST EXPERIENCE HERE A PLEASURE!
Userlevel 7
Badge +4
Marla N Andrew wrote:

You don't have to be rude when offering help!. I just noticed that before checking this out. I am...

Sorry if I made it seem rude. But you were asking if other people had the same problem. I replied to you with other threads talking about the same thing. Plus, there are lots of people posting about the same thing instead of looking around and seeing that there's already a multitude of thread about it. I juste added that a search could've answered your question faster 🙂 Have a nice day Marla. Hope your experience here won't be the same as tour first. Sorry about that.
Userlevel 7
Badge +4
Marla N Andrew wrote:

You don't have to be rude when offering help!. I just noticed that before checking this out. I am...

Hi, Marla. Robert is not working for Koodo, we are also Koodo customer like you. We just want to help people here. I hope your (and everybody else) phone will working soon.
Marla N Andrew wrote:

You don't have to be rude when offering help!. I just noticed that before checking this out. I am...

Its ok Robert. I understand. It can be frustrating when theres multiple questions regarding the same issue!. I hope it is working soon too. Although, I was speaking to tech support. They advised it was working, and to powercycle, and remove sim. But, unfortunately that did not work!.
Userlevel 6
Marla N Andrew wrote:

You don't have to be rude when offering help!. I just noticed that before checking this out. I am...

I think it's fixed now. Some friends had the same issue but it's back to normal.
Userlevel 6
The next time this occurs, I recommend using another App to SMS. It requires Data but it's not that much. TextPlus from the Google Play Store--> https://play.google.com/store/apps/details?id=com.gogii.textplus TextPlus from the App Store--> https://itunes.apple.com/us/app/textplus-free-text-+-calls/id314487667?mt=8 Windows Phone Store--> http://www.windowsphone.com/en-us/store/app/textplus-free-text/1c778017-7e4c-4b35-a8ac-572798764139 BlackBerry App World--> http://apps.goodereader.com/playbook/blackberry-playbook-and-bb10-internet-and-connectivity/?did=696

Reply