Koodo Community
Question

Unable to redeem Apple TV+ promotion

  • 9 January 2022
  • 2 replies
  • 22 views

Re: the Apple TV+ promo:

I have received the URL link via text, but when I try to redeem it, it sends me to a page that just says “Apple TV - One moment while we look up your offer details” and stays stuck there. 

 

Any idea what I should do? Should I contact Apple or Koodo?

 

Thks!


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2 replies

Userlevel 7
Badge +4

Try clearing your browser's cache and try again. 

Then maybe try again on Monday if it doesn't work.

If it still doesn't work, let us know back here 

Userlevel 7
Badge +4

Re: the Apple TV+ promo:

I have received the URL link via text, but when I try to redeem it, it sends me to a page that just says “Apple TV - One moment while we look up your offer details” and stays stuck there. 

 

Any idea what I should do? Should I contact Apple or Koodo?

 

Thks!

You might want to contact Koodo first. Either schedule a callback through Koodo Assist or send a message on Facebook Messenger or Twitter. https://Koo.do/Chat