I am loyal customer of koodo from 2 years. Now I am thinking to change my phone nd I am trying to talk to rep or their loyalty department. The offers they are showing me in self serve account I feel doesn't fair for loyalty of 2 years. Other networks providing me better deals. But whenever I am trying to call koodo there is no way I can contact nd talk to their loyalty department.
Best answer by Dinh
Koodo doesn’t have a “loyalty department”.
However, you could contact Koodo directly and talk/chat with a rep. If you saw the offer from somewhere, you could bring other competitor offer (fido/virgin mobile) in the conversation and ask the rep and see if they can match. If the offer from the competitor is legit, they might be able to do something for you.