Koodo Community

Community

Solved

Turning off Data on Alcatel Onetouch A392A (flip phone)


I purchased a Alcatel OneTouch A392A (flip phone). I do not have data included in my monthly plan and I am trying to turn off the data connection on my phone to avoid paying accidental charges. However, I can't find how to do this on this phone. Can anyone help? thanks!

2 replies

Userlevel 7
Badge +4
Not familiar with this phone, but you can request Koodo to do a data block on your line. *611 / 1-866-995-6636 / 647-788-4337
Userlevel 6
Hi Anouk, Bob is right! The best way to disable data will be to add a data block directly on your account. Note that this will prevent picture messages though. If you wish, you can also send us an email: http://koo.do/YqucV0. Thank you! ________________________ If you see a good answer, give it a star.

Reply