Koodo Community
Question

turn off spam

  • 13 September 2021
  • 2 replies
  • 29 views

Some of My incoming calls are saying they are spam.  How do  fix this.


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2 replies

Userlevel 5
Badge +4

What kind of phone? Samsung phones often come with a preinstalled “anti-spam” caller ID app like TrueCall or the like that check an online database when each call comes in.

If you can figure out the app, you can uninstall or disable it and that should revert it to just the caller ID provided by Koodo themselves.

Userlevel 7
Badge +4

Were they indeed spam? Was it erroneously marked at spam?