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trying to forward a pic and keep getting "service not activated on network"


Userlevel 1
this picture was sent to me first

5 replies

Userlevel 7
Hi Patricia, please turn your device off and remove the battery if possible. Wait a few seconds, reinstall that battery and power up your device. Then try again. Also ensure your data is enabled
Userlevel 6
Hey Patricia! Did Chad's suggestions work? Let us know 🙂
Melissa wrote:

Hey Patricia! Did Chad's suggestions work? Let us know :)

I'm having the exact same problem, I sent a text followed by a pic, text went through however error came up when sending pic. Unable to remove the battery on my Motorola, but did remove and reinserted the Sim card, still having the same issue.
Userlevel 7
Badge +4
Melissa wrote:

Hey Patricia! Did Chad's suggestions work? Let us know :)

Is you data on?
Melissa wrote:

Hey Patricia! Did Chad's suggestions work? Let us know :)

Yes, data is on.

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