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Trouble transferring number from Telus

  • 22 February 2021
  • 3 replies
  • 81 views

I recently switched from telus to Koodo, and have received my new sim card. I am trying to transfer my old telus number to the new koodo plan, but everytime I go through the process of inputting my phone number and account info, it says there is an error and to try again later.  Is there another way to do this? I checked and my number is eligible for transfer.

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Best answer by Dennis 23 February 2021, 04:45

Call Koodo/Telus number porting team. They will be able to help (844) 232-7678. 

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3 replies

Userlevel 7
Badge +4

No, there is not another way to do it. I will flag a Rep for you.

 

Userlevel 7
Badge +4

Call Koodo/Telus number porting team. They will be able to help (844) 232-7678. 

Userlevel 3

Hi there! Thanks for reaching out to us. Please send us a private message from your Social Media account (Facebook or Twitter) so that we could look into it.

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