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Question

Transfer personal to company details / customer service

  • 6 December 2021
  • 3 replies
  • 122 views
M

Hi, 
Need some help with transferring my details on my plan to my companies information, is there a way in doing this on self serve? or do I need to get a new sim? Can customer service reach out to my company to organise this as they are not able to get a call back as it only allows Canadian no. only. 

Thanks!

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3 replies

Allan M
Userlevel 7
Badge +4

What sort of information were you wanting changed on your account?

D
Userlevel 7
Badge +4

What is the reason for this change?

 

If you signed up then you are the owner of the account. Koodo does not have business accounts 

Mobile Masters are not Koodo Employees. Our opinions are our own. But consider us Super Users who can answer your questions or at least point you in the best direction to resolve your issues. https://community.koodomobile.com/mobile-masters-231240/mobile-masters-faqs-6831949
M
Userlevel 7
Badge +4

Hi, 
Need some help with transferring my details on my plan to my companies information, is there a way in doing this on self serve? or do I need to get a new sim? Can customer service reach out to my company to organise this as they are not able to get a call back as it only allows Canadian no. only. 

Thanks!

I doubt you will be able to transfer ownership to your company. You should be able to look into corporate plans offered by Telus, Bell, or Rogers instead.

Besides that, I believe you should be able to schedule a callback, as long as it is a North American number. Even if you have an American phone number, it should work. https://Koo.do/Chat 

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