Koodo Community
Question

tracking for shipment email not sent by koodo

  • 18 July 2021
  • 6 replies
  • 64 views

My phone says its shipped since friday but I still have not received a email from koodo with a ups tracking  number


6 replies

Userlevel 7
Badge +4

If you wanted to leave your HFO or ES order number I can flag it to a rep for you to get an update!

HFO30639878

Userlevel 7
Badge +4

Alright just flagged, a rep will come by and hopefully give you an update here soon

Hopefully  thankyou 

Userlevel 7
Badge +4

The phone might have not been shipped from UPS but only from Koodo to UPS. Since it was Friday, they might send you the tracking on Monday when UPS actually ships the phone.

Userlevel 5
Badge +4

Hey @CraigW87 , apologies that your tracking number wasn’t included in the email. I will send you a private message with the information. :)

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