And holy CRAP it's IMPOSSIBLE to talk to a real person.
I cant call you because your annoying computer starts texting me and only gives me a link to a chat that I can't follow because THE DATA IS OFF.
Best answer by Dinh
Are you a prepaid customer or postpaid? if data is off but call/text was ok, then you might have consumed all data in your plan.
Check out this link also https://www.koodomobile.com/help/i-cant-connect-internet