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I am travelling outside of Canada and currently I am in India. How do I connect with customer service. is there any tollfree no to call.  I want to setup my voicemessage can i do it while i m outside canada. If i have option of call forward is that chargeble.

Koodo just works on call backs to north american numbers, there is no toll free number to call.
Are you just wanting to forward your calls to another number?