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To whom should I complain about a customer service agent?

  • 25 December 2018
  • 4 replies
  • 291 views
Delphine
On the 24th December me and my daughter had been to the Koodo kiosk in the Sudbury mall to inquire about the new plans and the lady was so indifferent.
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Best answer by Tayeb Koodo 25 December 2018, 20:57

Hello Delphine,

I don't know if she was having a bad day (it happens to all of us) but asking for respect and consideration is not asking for too much. What you described is uncharacteristic. I cordially invite you to send us a private message on Facebook https://m.me/Koodo to give us more details. We would like to look into this.

Thank you Delphine!
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4 replies

Delphine
hi,
You can post it here. Koodo read what is written in the community.
Thank you very much.
Delphine
Thank you very much
Tayeb Koodo
Userlevel 5
Badge +4
Hello Delphine,

I don't know if she was having a bad day (it happens to all of us) but asking for respect and consideration is not asking for too much. What you described is uncharacteristic. I cordially invite you to send us a private message on Facebook https://m.me/Koodo to give us more details. We would like to look into this.

Thank you Delphine!
Dinh
Userlevel 7
Badge +4
hi,
You can post it here. Koodo read what is written in the community.
A Koodo customer, opinions are my own.

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