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This week, cellular reception has been poor.


This week, cellular reception is poor. This has never been an issue before. Long distance calls are noticably choppy. My reception had always been crystal clear, with full bars. A few friends of mine who also use Koodo have noticed the same problem in the area. Tower issues maybe?
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Best answer by Chad Burr 16 April 2015, 17:22

Hi Hmmmm,

since this is a community largely made up of customers like yourself, We wouldn't really know if there is a tower issue near you (Wherever that may be).

If you feel there's been a change in your recpetion your best bet is to call Koodo Tech support and report it. They will log a service ticket and if enough people call in, they'll investigate the issue. Maybe a tower IS malfunctioning. 

Give them a call for free *611 from your phone.

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Userlevel 7
Hi Hmmmm,

since this is a community largely made up of customers like yourself, We wouldn't really know if there is a tower issue near you (Wherever that may be).

If you feel there's been a change in your recpetion your best bet is to call Koodo Tech support and report it. They will log a service ticket and if enough people call in, they'll investigate the issue. Maybe a tower IS malfunctioning. 

Give them a call for free *611 from your phone.

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