For anyone who doesn't know, #123 is now a self serve automated system for clients! When you dial in you are presented with the following options 1. Account balance (including tab) 2. Usage Summary 3. Payment Options 4. Notify payment has been made 5. Report/reactivate lost/stone phone and reset VM password 0. Speak to a Koodo Representative. Very handy for times when the system is down! And I believe this is probably a free call that doesn't use your mins as well. Kudos to Koodo!