Yesterday my text messages stopped working on my Koodo phone when away from my home wifi. I've confirmed my mobile data is on and I can send and receive phone calls. Are there any suggestions why this would occur?
I can see a little Koodo name in the top left corner so I don't think my sim has been swapped.
Any assistance this forum can provide me would be greatly appreciated.
Best answer by Dennis
Traditional texts (SMS, MMS) can only work on the cellular network and will not work on Wifi.
If they are working on wifi it means it is connection to a data based messaging service like imessage, whatsapp, facebook messenger.
What phone do you have and what app are you using to send messages?
If imessage, try this