Koodo Community


text messages failing

why do many of my text meesages now fail.

5 replies

Userlevel 7
Badge +4
First quesion: are you on prepaid? Second question: if you aren't on prepaid, what phone do you have?
Userlevel 1
Prepaid service is down at the moment.
Userlevel 7
Badge +4
I had this problem too, I just restarted my iPhone and everything was fine! And I am not on prepaid service.
i have also had this ame problem just turn your phone off then back on. trust me i have had to do this many times one time for an entrie weekend and it would send but would never recive so when iturned my phone off then back on and i had over 20 messages.
I find it more common when going from wifi to Koodo network. Poercycle and resend usually fixes the issue