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tequest call back

  • 3 February 2021
  • 1 reply
  • 37 views

I accently changed my plan to a lesser plan. I originally had the 5gb for $50 with a 2 GB extra free. I changed it to the 6 GB thinking I would still have the free 2 GB. . The free 2 GB disappeared. Is it possible to get my old plan back or just add 1 free gig .?


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I accently changed my plan to a lesser plan. I originally had the 5gb for $50 with a 2 GB extra free. I changed it to the 6 GB thinking I would still have the free 2 GB. . The free 2 GB disappeared. Is it possible to get my old plan back or just add 1 free gig .?

I’m sorry to hear that. You will need to contact a Koodo rep by scheduling a callback through Koodo Assist or send a message on Facebook Messenger or Twitter. There’s no guarantee they will change it back for you, but you can give it a try.