Koodo Community

TELUS Finally Explains The Number Change "Bug"

  • 20 May 2017
  • 1 reply
  • 12 views

Userlevel 3
I just noticed this. Praising whoever wrote it at TELUS:
If your current number is from Alberta, B.C., or Ontario, you can change your number to one from any province. If your current number is from another province, you must choose a number from that same province.
https://www.telus.com/en/on/support/article/optional-services-fees

Some Koodo employees were claiming that this was a bug (and that they were going to get it fixed a few years ago. If you didn't know, nothing gets fixed at Koodo.) There is also always a disagreement when someone here asks to change phone numbers from one province to another province. This should put an end to that.

1 reply

Userlevel 7
Badge +4
Thank you for the praise!

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